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We are one of the highest-respected, top-paying, video mystery shopping companies in the country. Video shops are considered the cream of the crop in the mystery shopping industry. New home shops are fun and exciting. Melinda Brody and Company performs mystery shopping ONLY for the new home industry, and 95% are video shops. Put the two together and you’ve got the best of the best!
What is New Home Mystery Shopping?
Shoppers pose as potential new homebuyers and visit a homebuilder’s model center covertly video recording a sales associate. The purpose of the visit is to evaluate the performance of the sales associate. In states with a two-party consent requirement for audio/video recording, MB&C requires signed releases from all sales associates to be shopped.
We are looking for candidates who match the following criteria*:
- Are available weekdays from 10am to 6pm and have reliable transportation.
- Live in the continental United States ONLY.
- Have prior experience as a new home or apartment video mystery shopper.
- Ability to realistically portray first-time homebuyers to luxury homebuyers and everything in between.
- Desired demographics: women, minorities, veterans, millennials, and active adults (age 55+) all encouraged to apply.
- Are professional, detail-oriented, responsible, and calm under pressure.
- Can pass a criminal background check.
*Qualified applicants will be notified
Comments from Shoppers
” I cannot give enough praise to the folks at Melinda Brody. Video shopping can be challenging until you are totally comfortable with the equipment. In the beginning, there is a lot of trial and error, not to mention a steep learning curve. Once you’ve got it, you’re set, but until then it can be nerve racking and frustrating. Every associate at Melinda Brody that I have worked with are FABULOUS and super helpful. I have made several phone calls with questions and they have spent considerable time helping me. They are quick to return calls and e-mails and always available for assistance. If you are considering video shopping, I highly recommend Melinda Brody”
“Melinda and her team are among the best in the business. I love shopping for Melinda Brody!”
“I have had a wonderful experience with MBC since my inception as a shopper. When I have questions and need assistance, staff members are readily available and are prompt in their delivery.”
“Communication is also very good with staff. I feel that my questions are always answered in a timely manner.”
“MB&C is the whole package, treating the shopper well in a large variety of ways all at the same time. Communication is easy and questions are answered quickly. Shoppers are treated with respect and as actual people rather than a number to be deactivated at whim. The organization of the company is fantastic. I feel like I know what I’m supposed to do, instead of flying by the seat of my pants and hoping I get it right. Overall, MB&C is the company I most enjoy shopping for.”
“This is a first class company….I boast about MB&C all the time and proudly tell everyone what we do!”
“MB&C is always professional and forthcoming with the shoppers.”