Apply to Shop

Apply to Shop

In business since 1986, we are one of the most highly-respected, top-paying, video mystery shopping companies in the country.  We work with new home builders across the country and we’re always looking for new shoppers.

What is New Home Mystery Shopping?
To evaluate the performance of sales associates, shoppers pose as potential new homebuyers, visit a homebuilder’s model center while covertly video recording the sales associate.  In states with a two-party consent requirement for audio/video recording, MB&C requires signed releases from all sales associates to be shopped.

Sample New Home Mystery Shop (video has been edited for time and content)
Sample new home video mystery shop





Prospective Mystery Shoppers
We are looking for candidates who match the following criteria*:

  • Are available weekdays from 10am to 6pm and have reliable transportation.
  • Live in the continental United States ONLY.
  • Have prior experience as a mystery shopper, preferably using video.
  • Ability to realistically portray first-time homebuyers to luxury homebuyers and everything in between.
  • Desired demographics: women, minorities, veterans, millennials, and active adults (age 55+) all encouraged to apply.
  • Are professional, detail-oriented, responsible, and calm under pressure.
  • Can pass a criminal background check.

*Qualified applicants will be notified


Mystery Shopper Scams
Unfortunately, the mystery shopping industry has frequently been the target of scammers. Scammers, posing as legitimate mystery shopping companies, will often send text messages or emails with a shop assignment and request the shopper provide personal information to accept the job.  

Melinda Brody & Company requires all shoppers to register through our website before they are eligible for any shop assignments.  Additionally, all shop details will only be provided through your shopper account.

*Melinda Brody & Company will never ask you to purchase gift cards or mail you a check prior to a shop.

Comments from Shoppers

” I cannot give enough praise to the folks at Melinda Brody & Company. Video shopping can be challenging until you are totally comfortable with the equipment. In the beginning, there is a lot of trial and error, not to mention a steep learning curve. Once you’ve got it, you’re set, but until then it can be nerve racking and frustrating. Every associate at Melinda Brody & Company that I have worked with are FABULOUS and super helpful. I have made several phone calls with questions and they have spent considerable time helping me. They are quick to return calls and e-mails and always available for assistance. If you are considering video shopping, I highly recommend Melinda Brody & Company”

“I have had a wonderful experience with Melinda Brody & Company since my inception as a shopper. When I have questions and need assistance, staff members are readily available and are prompt in their delivery.”

“Communication is also very good with staff.  I feel that my questions are always answered in a timely manner.”

“Melinda Brody & Company is the whole package, treating the shopper well in a large variety of ways all at the same time. Communication is easy and questions are answered quickly. Shoppers are treated with respect and as actual people rather than a number to be deactivated at whim. The organization of the company is fantastic. I feel like I know what I’m supposed to do, instead of flying by the seat of my pants and hoping I get it right.  Overall, Melinda Brody & Company is the company I most enjoy shopping for.”

“This is a first class company….I boast about Melinda Brody & Company all the time and proudly tell everyone what we do!”


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Melinda Brody & Co.

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